PRIVACY POLICY AND RETURNS

Privacy Policy

Takian Corporation OÜ (Equidash) respects the privacy of its customers and users. Therefore, we have established privacy policy principles regarding the collection, disclosure, use, storage, and transmission of personal data. The processing of personal data follows Estonian and EU laws.

Collection and Processing of Personal Data

Collected data may be used for: Fulfilling and managing e-store orders, sending newsletters and marketing notices (with consent), improving customer service, analyzing and improving website usage.

Your data may be shared with trusted partners providing services like payment processing, logistics, and marketing. These partners are obligated to process data securely and under our instructions.

Non-Personal Data and Cookies

On your first visit, we ask for cookie consent. You can withdraw consent any time by changing browser settings or using our cookie management tool.

Cookies enhance the user experience by remembering how you use the website. We use session cookies, persistent cookies, and analytical cookies for development purposes.

You can disable cookies in your browser, but this may affect functionality.

Viewing, Editing, and Deleting Personal Data

We retain data as long as needed for the purposes described in this policy or as legally required. Users can access and update their data via “My Account” or customer support.

You can unsubscribe from newsletters via the unsubscribe link or by contacting customer service.

Inactive accounts will be deleted after 24 months of inactivity.

Data Protection and User Rights

Users have the right to: Access their data, request corrections, request deletion, restrict processing, data portability, object to processing, withdraw consent.

We use current technical and organizational measures to protect personal data.

Terms and Changes

By using our website, you agree to this privacy policy. We reserve the right to update it. The latest version is always available at www.equidash.eu.

For questions, contact: info@equidash.eu

Product Returns

If the item doesn’t fit, you can return or exchange it within 14 days. If the parcel was delivered via DPD or Omniva or SmartPost parcel machine, the return is free.

Contact us at info@equidash.eu and follow the return instructions included in your package.

Returned items must be unused, complete, and in original packaging. Please include your name or invoice in the return package. Repack items carefully to preserve appearance.